Comments, Compliments, Concerns and Complaints

Our aim is to provide the highest level of care for all patients. We will always be willing to hear if there is any way you think we can improve the service we provide. Please address concerns/comments to the Clinical Governance Department and send them to our head office address: Derbyshire Health United Mallard House Stanier Way Wyvern Business Park Chaddesden Derby DE21 6BF Or contact us via email: DHUL.ClinicalGovernance@nhs.net Or call us between 0900 - 1700 Monday - Friday (excluding bank holidays) 0300 1000 407 or 0300 1000 419.

A member of staff from the Clinical Governance Department will acknowledge receipt of any letters or emails within 3 working days and will provide you with further information regarding our review process Click here to download our easy read complaints procedure