Vision and Values

OUR MISSION:

DHU exists to provide caring, high quality, safe and effective healthcare to our patients and the communities serve.

OUR VISION:

DHU will engage our staff and improve our service in order to become the provider of choice to Commissioners.

OUR VALUES - DHU we CARE for you

Caring & Compassion - Putting Patients interests at the heart of everything we do.

We Believe:

  • In a deep desire to help our patients and our colleagues.
  • In going out of our way to help others in a less fortunate position.
  • In putting the Patients interests first.
  • In being truly compassionate and genuinely understand, feel and identify with the needs of our patients and colleagues.

We Behave:

  • We will actively listen to understand and empathize with others' distress, suffering, misfortune and individuals realities, with a desire to alleviate it by to support both patients and colleagues.
  • We will always ask the question of ourselves 'Would it be good enough for one of my family members'?

Always Professional  - Demonstrate excellence in everything we do.

We Believe:

  • In delivering an efficient and effective service for the patient at the right time at the right place.
  • in public and patient involvement in the development of our Get Things 'Right First Time' services.

We Behave:

  • We will be accountable for consistently delivering high quality healthcare for our patients.

Respect and Dignity - Everyone has the right to respect and dignity.

We Believe

  • In maintaining and respecting patient's dignity to ensure it is never compromised.
  • That treating people as individuals, whatever their differences or values and ensuring that their particular needs are met.

We Behave:

  • We will actively listen to each other and our patients to answer their concerns or questions.
  • We will maintain and respect patients dignity and must ensure it is never compromised.

Everyone Matters - Placing our colleagues and patients at the heart of the organisation.

We Believe:

  • To achieve the full potential of the organisation we will develop skills and talents for the mutual benefits of patients and staff members.
  • In providing a stable and positive working environment for all.

We Behave:

  • We will actively encourage feedback from both patients and colleagues to continually improve our service.
  • Ensure everyone has an opportunity to have their voice heard.
  • To ensure everyone has an opportunity to further develop their skills and competencies.